Jobs at eHealth Systems Africa
Job Title: Chief Financial Officer
Department: Finance
Program: Finance
Reports to: Executive Director
Location: Kano HQ, Nigeria
Job Duration: Full-time
Status: Exempt
Summary: The Chief Financial Officer (CFO) will design and manage a high performing Finance Department. Reporting to the Executive Director (ED) and serving as an integral member of the Executive Team, the CFO will be responsible for financial planning and management for eHealth Systems Africa Ltd., a $20M, 501(c)(3) not-for-profit, non-government organization (NGO). The CFO is integrally involved with all aspects of fiscal policies and collaborates with fellow Executive Team members in a variety of areas – all focused on maintaining a financially healthy and efficient organization. The CFO has strategic and operational responsibility for accounting, revenue cycle, investment management, payroll, purchasing, and facilities. The CFO will support Board committees of eHealth Systems Africa Ltd.
The CFO is a financial professional with a collaborative leadership style and a strong capacity for strategic and business thinking. This leader is able to manage effectively in a complex organization in a growing health care management and information systems and services environment.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Financial Planning and Management
- Designs and ensures maintenance of appropriate internal controls and financial procedures.
- Designs functional and programmatic responsibilities of finance team.
- Oversees the preparation of financial statements and reports and provides project analysis for management and Board/Committees in areas including income and expenses, cash management, accounts receivable, restricted and unrestricted assets, and investments.
- Partners with affiliated NGO’s, state and government officials and department management to support financial goals and projects and help pinpoint potential weaknesses or challenges.
- Works in collaboration with the ED to secure and negotiate favorable terms for contracts with partners, world health organizations, insurers, managed care organizations, and other relevant third party reimbursers.
- Works in collaboration with the ED on grant development and is responsible for reporting to partners.
- Identifies and improves payment opportunities to maximize receivables.
- Oversees the payroll function to ensure accurate processing of the employee payroll; payment and filing of all government taxes; and compliance with all applicable laws.
- Oversees centralized purchasing of inventory, supplies and capital projects.
Fiscal Policies, Compliance and Audits
- Develops, updates, and oversees implementation of all finance policies, including ones relating to accounting, receivables, purchasing, internal controls, cash management and related functions.
- Adheres to laws and regulations that affect eHealth Africa funding and operations.
- Assures that fiscal management is in compliance with accounting standards (IFRS and/or GAAP), government funding requirements, reporting regulations, and regulatory filings.
- Arranges for and ensures completion of independent annual audit, non-profit tax and other periodic audits.
Budget Management
- Working with the Executive Team, oversees planning, development, implementation, and monitoring of the eHealth Africa operating and capital budgets.
- Oversees departmental and monthly approval and processing of revenue and expenditures, cash flow and capital purchases.
- May travel between company worksites.
- Presents a professional demeanor at all times. Approaches others in a tactful manner.
- Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
- Is consistently at work and on time.
- Participates in and promotes a positive, supportive, cooperative team environment.
- Attends and participates in staff meetings, training classes and supervision.
- Adheres to Policies and Procedures.
- Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
Education/Experience
- MBA or Master’s degree from college or university in Finance or Accounting (Commerce). Significant and advanced financial management and accounting experience may substitute for the Master’s degree.
- Minimum of 10-15 years relevant finance, accounting and supervisory experience, five of which must be at the management level.
- Non-profit finance experience preferred.
- Strong financial management expertise, including financial planning and modeling and risk management.
- Ability to effectively present information to employees, management and Board.
- Working knowledge of IFRS and/or GAAP accounting standards and experience with A-133 audits desired.
- Ability to work with internal customers to determine financial data needs
- Ability to effectively participate in team management structure and to lead a team approach to achieving financial goals.
- Ability to apply skills and critical thinking to contribute to the success of organizational priorities that may lie outside of the normal accounting function.
- Ability to think conceptually and deal decisively with practical matters.
- Ability to motivate, coach, and develop staff.
- Self-motivated, organized, dependable, and discrete.
- Excellent oral and written communication skills.
- Proficiency in Excel required and experience with QuickBooks preferred.
- Certified Public Accountant (CPA) or equivalent
- Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
- Proficiency working within specialized software utilized in program
- English is the spoken and written language.
- Ability to read, analyse, and interpret general business periodicals, professional journals, or government regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Country Manager - Nigeria (GirlHub)
Job description
Are you an experienced leader with an innovative touch?
Oxford HR are undertaking a search on behalf of Girl Hub to find a new Country Director for Nigeria.
Girl Hub is a strategic collaboration between DFID and the Nike Foundation. they currently operate in Rwanda, Nigeria and Ethiopia with headquarters in London.
Girl Hub’s ambition is to empower the 250 million adolescent girls living in poverty to reach their full potential. Girls are a proven force for change and the catalyst to end global poverty – they call this the Girl Effect.
They want girls to be able to complete secondary school, be healthy and free of violence, be able to earn and save for the future, and only marry and have children when they are ready. Their work aims to shift the social norms that hold girls back, and drive better investments that directly benefit girls. Everything They do is based on what girls tell us they need and what will work for them.
They seek a Country Director for Nigeria to lead the delivery and demand for Girl Hub services of the girl effect at scale and in country. They are looking for a dynamic individual to act as ‘Chief Catalyst’ that generates investment and support from local partners by demonstrating that ‘doing more for girls better’ can change society.
Full details of the position and a link to apply can be found on our website at http://oxfordhr.co.uk/vacancies/country-director-nigeria/.
Oxford HR are undertaking a search on behalf of Girl Hub to find a new Country Director for Nigeria.
Girl Hub is a strategic collaboration between DFID and the Nike Foundation. they currently operate in Rwanda, Nigeria and Ethiopia with headquarters in London.
Girl Hub’s ambition is to empower the 250 million adolescent girls living in poverty to reach their full potential. Girls are a proven force for change and the catalyst to end global poverty – they call this the Girl Effect.
They want girls to be able to complete secondary school, be healthy and free of violence, be able to earn and save for the future, and only marry and have children when they are ready. Their work aims to shift the social norms that hold girls back, and drive better investments that directly benefit girls. Everything They do is based on what girls tell us they need and what will work for them.
They seek a Country Director for Nigeria to lead the delivery and demand for Girl Hub services of the girl effect at scale and in country. They are looking for a dynamic individual to act as ‘Chief Catalyst’ that generates investment and support from local partners by demonstrating that ‘doing more for girls better’ can change society.
Full details of the position and a link to apply can be found on our website at http://oxfordhr.co.uk/vacancies/country-director-nigeria/.
Desired Skills and Experience
The new Country Director will play a critical role in ensuring the results of programme objectives.
This post would suit someone with over 15 years experience in preferably both the private and development sectors. Ideally they will have previously held a Country Manager or other country-level management position (e.g. Chief of Party, Head of Programmes). The key to success in this role will be the ability to leverage this experience to provide innovative and inspirational leadership. They should have strong interpersonal and networking skills, allowing them to build effective relationships with a diverse range of stakeholders. The successful candidate will have a proven track record of strong leadership and the ability to provide appropriate direction for success. S/he can translate strategy into specific priorities, objectives, and action plans.
This post would suit someone with over 15 years experience in preferably both the private and development sectors. Ideally they will have previously held a Country Manager or other country-level management position (e.g. Chief of Party, Head of Programmes). The key to success in this role will be the ability to leverage this experience to provide innovative and inspirational leadership. They should have strong interpersonal and networking skills, allowing them to build effective relationships with a diverse range of stakeholders. The successful candidate will have a proven track record of strong leadership and the ability to provide appropriate direction for success. S/he can translate strategy into specific priorities, objectives, and action plans.
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Windows Device Solutions Sales Professional Job
Date: Mar 16, 2014
Location: Nigeria - Non Location Specific, NG
Job Category: Sales
Location: Nigeria - Non Location Specific, NG
Job ID: 872335-138004
Division: Sales
Window Device Solutions Specialist Professional
Microsoft is going through a transformational change to become a Devices & Services company. At the same time, mobility and devices are two of the fastest growing and most top of mind issues for large Enterprises. Winning with Windows Devices (Tablet and Phone) is core to making the change and capturing this opportunity. Microsoft is hiring an elite team of high performing sellers to lead this transformation to Devices in the Enterprise through selling Microsoft’s mobility story. This is one of the most exciting areas for both our customers and Microsoft as a company!
The Windows Device Solutions Specialist role will be at the center of driving growth in Windows Devices in the Enterprise and will also play an influential role in transforming our broader Enterprise sales team, partners and other stakeholders as part of the broader shift to Devices & Services. The role will also become a trusted advisor to our key Enterprise customers, helping and supporting business decision makers, IT decision makers, executives, developers and technical staff.
We are looking for excellent Solutions Specialists to form our Windows Devices sales team. This team will focus on selling Windows Tablets and Windows Phones. In this role you will be hunting and closing Windows device opportunities. You will directly contribute to the building of Microsoft’s Windows Device business with our top Enterprise customers. As part of this elite team of sellers you will engage directly with our most important Enterprise customers, engage with top business decision makers and create solutions that solve mobility customer pain points. You will be directly accountable for identifying, selling and closing these opportunities to drive device wins and unit sales.
Your ideal background will be in selling end-to-end mobility solutions ranging from device selection & sales, line of business application focused mobile solutions, device management security & management and selling mobile device products. Your background should include engaging with influential and senior business decision makers in large Enterprise settings. Having deep knowledge of both software and hardware technologies in the mobility space is critical. Your skill set would be complemented by having a specific industry vertical expertise and knowledge of common mobility customer pain points and solutions. In addition, you will have a baseline level of knowledge of key partners, software vendors and hardware vendors in the mobility space.
You will be measured on Windows Tablet and Phone sales through proactive opportunity qualification, pipeline management and new business development to rapidly increase the adoption and penetration of Microsoft Windows Devices, business applications and cloud services in Enterprise.
Key Qualifications
Providing pre-sales guidance to the account team and delivering tangible sales results are both critical aspects of this role. The Windows Device Solutions Specialist must be capable of quickly and accurately qualifying sales prospects and gaining and maintaining the trust and respect of customers and peers. The Windows Device Solutions Specialist must be able to create and deliver compelling presentations, technical demonstrations, and seminars and actively coordinate across multiple internal and partner teams to close business. It is crucial that the candidate has a solid grasp of both Microsoft and competitive device products and customer needs that can be translated into a viable solution in real-time through active and compelling devices & applications demonstrations that map to customer needs.
The role must be able to persuasively articulate the key differentiators and competitive advantages of Microsoft Device solutions for Enterprise customers. The successful candidate will be a strategic, high level thinker and communicator. They will also have a very strong combination of new business development, solution selling skills, technical competence, leadership, teamwork, and excellent oral and written communication skills. Collaboration skills both inside and outside Microsoft are critical to win deals. Finally, the Window Devices Solutions Specialist must be able to understand data points from industry sources, leverage personal sales experience and incorporate customer feedback into actionable recommendations that can influence changes in product marketing and competitive sales strategies. As a result, the Windows Device Solutions Specialist needs to be able to demonstrate the confidence and conviction to represent these and other recommendations to Microsoft’s Sales Leadership Team.
Requirements:
8+ years in an enterprise sales environment with demonstrated expertise in consultative or solution-based sales to senior business and technical decision makers; Bachelor Degree or MBA
Exemplify exceptional customer/partner collaboration skills and demonstrate poise and confidence in competitive sales environments
Effective understanding of the issues enterprise customers face when dealing with mobility pain points to come up with winning solutions using Windows Devices
Demonstrable skills and deep understanding of how to position and sell mobility solutions (devices, business apps, cloud services) including Windows Tablets and Phone
Ability to quickly master technical concepts, processes, details, and skills, and be able to effectively communicate them to a wide variety of audience
Possess exceptional interpersonal skills and the ability to influence senior decision makers in large Enterprises
Demonstrated expertise selling technology solutions to senior business and IT decision makers by reinforcing the technology value to the customer’s overall business pain and/or strategic opportunities
Demonstrated strategic time management and multitasking skills
Technically deep - can convey complex issues and solutions in clear terms including multiple device types, software and hardware
Strong, proven track record of consistently achieving or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise mobility problems
Proven record of effective account and pipeline management, including Account Planning, Opportunity Generation and Management, Communication Planning, and Business Management Excellence
Resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization
Leading and working effectively within a virtual sales team, including having team members both inside and outside of the organization, driving strategic direction for opportunity closure and considering inputs from team members for the best outcome
Job Segments: Sales, Business Development, Outside Sales, Cloud, Business Manager, Technology, Management..
Location: Nigeria - Non Location Specific, NG
Job ID: 872335-138004
Division: Sales
Window Device Solutions Specialist Professional
Microsoft is going through a transformational change to become a Devices & Services company. At the same time, mobility and devices are two of the fastest growing and most top of mind issues for large Enterprises. Winning with Windows Devices (Tablet and Phone) is core to making the change and capturing this opportunity. Microsoft is hiring an elite team of high performing sellers to lead this transformation to Devices in the Enterprise through selling Microsoft’s mobility story. This is one of the most exciting areas for both our customers and Microsoft as a company!
The Windows Device Solutions Specialist role will be at the center of driving growth in Windows Devices in the Enterprise and will also play an influential role in transforming our broader Enterprise sales team, partners and other stakeholders as part of the broader shift to Devices & Services. The role will also become a trusted advisor to our key Enterprise customers, helping and supporting business decision makers, IT decision makers, executives, developers and technical staff.
We are looking for excellent Solutions Specialists to form our Windows Devices sales team. This team will focus on selling Windows Tablets and Windows Phones. In this role you will be hunting and closing Windows device opportunities. You will directly contribute to the building of Microsoft’s Windows Device business with our top Enterprise customers. As part of this elite team of sellers you will engage directly with our most important Enterprise customers, engage with top business decision makers and create solutions that solve mobility customer pain points. You will be directly accountable for identifying, selling and closing these opportunities to drive device wins and unit sales.
Your ideal background will be in selling end-to-end mobility solutions ranging from device selection & sales, line of business application focused mobile solutions, device management security & management and selling mobile device products. Your background should include engaging with influential and senior business decision makers in large Enterprise settings. Having deep knowledge of both software and hardware technologies in the mobility space is critical. Your skill set would be complemented by having a specific industry vertical expertise and knowledge of common mobility customer pain points and solutions. In addition, you will have a baseline level of knowledge of key partners, software vendors and hardware vendors in the mobility space.
You will be measured on Windows Tablet and Phone sales through proactive opportunity qualification, pipeline management and new business development to rapidly increase the adoption and penetration of Microsoft Windows Devices, business applications and cloud services in Enterprise.
Key Qualifications
Providing pre-sales guidance to the account team and delivering tangible sales results are both critical aspects of this role. The Windows Device Solutions Specialist must be capable of quickly and accurately qualifying sales prospects and gaining and maintaining the trust and respect of customers and peers. The Windows Device Solutions Specialist must be able to create and deliver compelling presentations, technical demonstrations, and seminars and actively coordinate across multiple internal and partner teams to close business. It is crucial that the candidate has a solid grasp of both Microsoft and competitive device products and customer needs that can be translated into a viable solution in real-time through active and compelling devices & applications demonstrations that map to customer needs.
The role must be able to persuasively articulate the key differentiators and competitive advantages of Microsoft Device solutions for Enterprise customers. The successful candidate will be a strategic, high level thinker and communicator. They will also have a very strong combination of new business development, solution selling skills, technical competence, leadership, teamwork, and excellent oral and written communication skills. Collaboration skills both inside and outside Microsoft are critical to win deals. Finally, the Window Devices Solutions Specialist must be able to understand data points from industry sources, leverage personal sales experience and incorporate customer feedback into actionable recommendations that can influence changes in product marketing and competitive sales strategies. As a result, the Windows Device Solutions Specialist needs to be able to demonstrate the confidence and conviction to represent these and other recommendations to Microsoft’s Sales Leadership Team.
Requirements:
8+ years in an enterprise sales environment with demonstrated expertise in consultative or solution-based sales to senior business and technical decision makers; Bachelor Degree or MBA
Exemplify exceptional customer/partner collaboration skills and demonstrate poise and confidence in competitive sales environments
Effective understanding of the issues enterprise customers face when dealing with mobility pain points to come up with winning solutions using Windows Devices
Demonstrable skills and deep understanding of how to position and sell mobility solutions (devices, business apps, cloud services) including Windows Tablets and Phone
Ability to quickly master technical concepts, processes, details, and skills, and be able to effectively communicate them to a wide variety of audience
Possess exceptional interpersonal skills and the ability to influence senior decision makers in large Enterprises
Demonstrated expertise selling technology solutions to senior business and IT decision makers by reinforcing the technology value to the customer’s overall business pain and/or strategic opportunities
Demonstrated strategic time management and multitasking skills
Technically deep - can convey complex issues and solutions in clear terms including multiple device types, software and hardware
Strong, proven track record of consistently achieving or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise mobility problems
Proven record of effective account and pipeline management, including Account Planning, Opportunity Generation and Management, Communication Planning, and Business Management Excellence
Resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization
Leading and working effectively within a virtual sales team, including having team members both inside and outside of the organization, driving strategic direction for opportunity closure and considering inputs from team members for the best outcome
Job Segments: Sales, Business Development, Outside Sales, Cloud, Business Manager, Technology, Management..
Manager,Service Design- Etisalat Nigeria
Job description
JOB SUMMARY:
- Responsibility for the service design and product integration of new or enhanced products, services, propositions and/or promotions across all customer touch points. The jobholder will actively represent the frontline through the end to end product launch cycle from Concept, requirements gathering, design, development and deployment – Including all Go-To-Market activities as well as training, briefings and launch communications.
- Responsibility for managing the shift from an inward focus on departmental and organisational goals and measure (Inside out thinking) to outward focus on delivery of high value Customer Experience through continuous Customer Engagement.
- Ensure customer experience principles are embedded across the organisation and all customer touch points including the contact centre, Etisalat experience centres, Indirect Channels, website, IVR and self care. Delivering a consistent memorable experience
- Introduce the customer lens into the design process of business requirement documentation and review all Customer Notification scripting in business requirement documentation
- Working with cross functional teams during the product delivery cycle to reinforce their campaigns, project and processes to minimise negative customer impact and optimise customer experience.
- Responsible for the service design on all new products, propositions and promotions across lines of business including voice, data, digital and business segments.
- Review all launch Marketing collateral for simplicity, clarity and accuracy to reduce perception of misspelling on a product or service.
- Implement the Omni - Channel Customer Engagement Programme providing a closed loop experience across touch points.
- Work closely with the Quality of Service team in technical to effectively implement QoS improvement strategies.
- Develop and manage the Etisalat Digital Customer Welcome Programme.
- Drive the delivery of the Social Care Strategy across the organisation.
- Drive adoption and manage customer education across all Etisalat service channels.
- Identify the need for new strategic programs to address issues or shortfalls in the customer experience.
- Identify enhancements to customer impacting or operational processes which require modification and potential new functionalities or IT capabilities.
- Leverage customer experience data and insight reports to monitor contact ratio, Customer Satisfaction and Net Promoter Score in order to provide continual visibility back to the business of the customer experience performance and reduce unnecessary / non-added value customer contacts.
- Deliver actionable, proactive insight that drives our business decisions, escalating customer issues and driving and defining specific action plans with the relevant departments to achieve speedy issue resolution.
- Assist in planning and managing the human and material resources of the unit to optimise performance, morale and enhance productivity.
- Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Customer Experience & Retention Management
- Perform any other duties as assigned by the Head, Customer Experience & Retention Management
- People Management – 3 Direct Reports.
Desired Skills and Experience
- First degree or equivalent in a relevant discipline.
- 6-8 years work experience, with at least three (3) years in a supervisory role
- Experience in telecommunications industry will be an added advantage
- Experience in project implementation or change management
- Able to lead, motivate, inspire and influence team members and colleagues
- Ability to translate data into actionable insight and a coherent strategy for the unit or department
- Well organised with a systematic approach to work and close attention to detail
- Passionate and driven to improve the customer experience
- A completer finisher with a track record of on time delivery to high standards.
- Calm under pressure with the ability to drive to agreement and action
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